Last updated: 11 October 2026
This text is a standard draft prepared for review by the owner and a lawyer. It is not the final version.
We deliver to [the delivery areas, to be filled in by the owner].
For products in stock, the estimated delivery time is [number] working days from confirmation of the order. For made-to-order products, the time is set in the offer.
Standard products, such as accessories, are delivered by a courier company to the address given in the order: [the courier]. The delivery cost is [the cost] and is shown before you place the order.
Saunas and hot tubs are bulky products and are shipped separately, with dedicated transport. The cost of shipping and of any installation is quoted individually and sent to you in an offer before the order is confirmed.
Check the parcel in the courier's presence. If the packaging is damaged, note it on the delivery document and tell us as soon as possible.
Card, through Netopia Payments
Cash on delivery
Card payment is made on the secure page of the payment processor Netopia Payments. We do not see or store your card details.
You pay the order amount in cash to the courier when you receive the parcel. If a cash-on-delivery fee applies, it is shown at checkout.
The invoice is sent electronically to the account e-mail address. The details are in the Terms of sale
Last updated: 11 October 2026