Last updated: December 17, 2025
This Privacy Policy describes how IPSUM LENIS SRL, the operator of the website www.northheat.ro (hereinafter referred to as "North Heat" or "we"), collects, uses and protects your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Romanian law.
Under data protection legislation, IPSUM LENIS SRL is a personal data controller.
We may collect the following categories of data:
First and last name
Email address
Phone number
Address
Messages and information transmitted through contact forms / quote requests
IP address
Device and browser type
Operating system
Website usage data (pages visited, visit duration)
Cookies and similar technologies
Your data is processed for the following purposes:
Responding to requests sent through contact forms
Providing quotes for saunas, hot tubs and related products
Communicating with potential clients and partners
Improving user experience on the website
Analyzing website traffic and performance
Marketing and information activities (only with explicit consent)
We process your data based on the following legal grounds:
Consent of the data subject
Performance of a contract or pre-contractual measures
Legitimate interest of the controller (e.g., website security, statistical analysis)
Legal obligations
Personal data is retained only for the period necessary to fulfill the purposes for which it was collected:
Contact form data: up to 12 months
Marketing data: until consent is withdrawn
Statistical data: according to the policies of the platforms used
Data may be transmitted to:
IT and hosting service providers
Email and CRM service providers
Analytics service providers (e.g., Google Analytics, if active)
Public authorities, when there is a legal obligation
We do not sell or rent your data to third parties.
In the case of using third-party services (e.g., Google, Meta), data may be transferred outside the EU/EEA, exclusively with compliance with the guarantees provided by GDPR (standard contractual clauses).
The northheat.ro website uses cookies to ensure proper functioning and to improve user experience
Under GDPR, you have the following rights:
Right of access to personal data
Right to rectification of inaccurate data
Right to erasure of data ("right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent
To exercise these rights, please contact us at: [email protected]
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration.
We reserve the right to modify this Privacy Policy. Changes will be published on this page with the update date.
For questions or requests regarding the processing of your personal data, please contact us:
Email: [email protected]
Phone: +40 741 939 945
Last updated: December 17, 2025